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Spring Bank
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Brand StrategyInterior DesignMotion GraphicsUX Design

Spring Bank

New Branch Launch in Red Hook, Brooklyn

Year2024
RoleMarketing & UX Strategist
ClientSpring Bank

Overview

A comprehensive brand experience design project for the launch of Spring Bank's newest community branch location.

Situation

Spring Bank, a community development financial institution, was expanding with a new branch in Red Hook, Brooklyn. They needed a cohesive brand experience that would resonate with the diverse local community while maintaining their mission-driven identity. The challenge was to create an inviting space that bridges traditional banking with modern, accessible services.

Task

Lead the design and marketing strategy for the new branch launch, including interior and exterior design concepts, ATM interface animations, marketing materials, and community engagement strategies. The project required balancing regulatory requirements with creative brand expression.

Action
  • Conducted community research to understand local demographics and banking needs
  • Designed interior layouts that promote accessibility and comfortable customer interactions
  • Created motion graphics for ATM screens featuring the Spring Bank brand
  • Developed comprehensive marketing collateral for the branch opening
  • Coordinated with architects and contractors on design implementation
  • Planned community launch events and partnerships with local organizations
Result
500+
New accounts in first month
95%
Customer satisfaction score
40%
Increase in brand awareness
12
Community partnerships established

The Red Hook branch launch exceeded expectations, becoming one of Spring Bank's most successful new locations. The community-centered approach resulted in strong local adoption and positive press coverage.

Project Gallery

Inside wall sign
Branch interior design
Exterior signage
Marketing materials

Tools & Technologies

FigmaAdobe Creative SuiteAfter EffectsMiroAsanaGoogle Analytics
CRM Integration
UX Research
React Native
Accessibility
Branding
English/Spanish Bilingual
Figma
Miro
Marketing Campaigns
Sales Strategy
Event Planning & Coordination
Full-Stack Engineering
Lead Qualification
Adobe Creative Cloud
TypeScript
Next.js
User Testing
Data Analysis
CRM Integration
UX Research
React Native
Accessibility
Branding
English/Spanish Bilingual
Figma
Miro
Marketing Campaigns
Sales Strategy
Event Planning & Coordination
Full-Stack Engineering
Lead Qualification
Adobe Creative Cloud
TypeScript
Next.js
User Testing
Data Analysis

Skills and Expertise